Once agreed Meet-up collection, both users need to pre-arrange a public place to meet, for both safety and convenience, a cafe, metro station, public park, or Hotel lobby. Please use comment & message of Fetch App to coordinate a mutually agreed upon time and place. - Buyer needs to confirm the delivery once received the item by “Click the Receive button” or “Show the order QR code for Traveler to scan” *Once confirmed, buyer would normally not be able to request for Return/Refund * If communication or payment is outside the platform, users would not be protected by Fetch, and be subject to extra admin fee, Freeze of account.